Privacy policy

CHORUS X Privacy Policy Last updated: June 1, 2026

1. Introduction

Chorus X ("we," "us," or "our") operates a premium mobile auto detailing service and booking platform accessible at chorusx.co and app.chorusx.co. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or services.

By creating an account or booking a service, you agree to the practices described in this policy. You acknowledge that no data transmission over the internet is 100% secure and that you provide your information at your own risk.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our platform, we may collect personal information that you voluntarily provide, including:

• Full name and email address

• Phone number

• Home or service address

• Vehicle information (year, make, model, color)

• Date of birth (optional, for member perks)

• Username/handle

• Payment information (processed securely by third-party providers)

• Notes or special instructions related to your booking

2.2 Information Collected Automatically

We automatically collect non-personal information when you visit our platform, including:

• IP address and browser type

• Device type and operating system

• Pages visited and time spent on our platform

• Referring URL

• Cookies and similar tracking technologies

2.3 Information From Third Parties

If you sign in with Google, we receive your name, email address, and profile picture from Google in accordance with the permissions you grant.

3. How We Use Your Information

We use your information to:

• Create and manage your Chorus X account

• Process and confirm service bookings

• Send booking confirmations, reminders, and status updates via email and SMS

• Auto-classify your vehicle for accurate service pricing

• Sync your appointments to Google Calendar

• Send transactional emails via Resend from hello@chorusx.co

• Send SMS notifications via OpenPhone from our Austin, TX and Connecticut/Rhode Island business numbers

• Provide customer support

• Improve our services and platform

• Monitor and analyze platform usage to enhance functionality

• Ensure security and prevent fraudulent activities

• Send occasional promotional communications (you may opt out at any time)

• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We share your information only with service providers who help us operate:

• Supabase — database and authentication infrastructure

• Resend — transactional email delivery

• OpenPhone — SMS and business communications

• Google Calendar API — appointment scheduling and calendar sync

• Google OAuth — sign-in authentication

Each provider is bound by their own privacy policies and data processing agreements. We only share the minimum information necessary for each service to function. We may also disclose your information if required by law, court order, or to protect the rights and safety of Chorus X, our customers, or the public.

5. Cookies and Tracking Technologies

We use minimal cookies and similar tracking technologies to keep you logged in, maintain your session, and collect analytical data about platform usage. We do not use cookies for advertising or tracking across third-party websites. You can disable cookies in your browser settings, but some features of the platform may not function properly.

6. Data Storage and Security

Your data is stored securely using Supabase, hosted on infrastructure in the United States. We implement industry-standard security measures including:

• Row-level security policies on all database tables

• Encrypted connections (HTTPS/TLS) for all data in transit

• Secure authentication via Supabase Auth

• Limited access controls — only authorized Chorus X team members can access customer data

While we take reasonable precautions, no system is completely secure. We encourage you to use a strong password and keep your account credentials confidential.

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, fulfill the purposes outlined in this policy, or as required by law. If you request account deletion:

• Your profile and booking history will be permanently deleted within 30 days

• Some information may be retained longer if required by law or for legitimate business purposes (e.g. financial records)

8. Your Rights

You have the right to:

• Access your personal information at any time via your account page at app.chorusx.co

• Update your information via Edit Profile

• Delete your account and associated data by contacting us at hello@chorusx.co

• Opt out of promotional emails by clicking "unsubscribe" in any marketing email

• Opt out of SMS notifications by replying STOP to any text message from us

9. Children's Privacy

Chorus X is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at hello@chorusx.co and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of Chorus X after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Chorus X Phone: (512) 663-5161 Email: hello@chorusx.co Website: chorusx.co Service areas: Austin, TX · Connecticut · Rhode Island